Frequently Asked Questions (FAQ’s)

We’ve put together answers to some of the most common questions to make your shopping experience at TryMyCart as smooth as possible.

Orders & Payments

Q1: How do I place an order?
A: Simply browse our store, add your favorite products to the cart, and proceed to checkout. You can pay securely using our accepted payment methods.

Q2: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, and other secure payment gateways.

Q3: Can I cancel or modify my order after placing it?
A: Orders can only be modified or canceled within 24 hours of purchase. Please contact us at support@trymycart.com as soon as possible.

Shipping & Delivery

Q4: Do you ship across the USA?
A: Yes, we currently deliver throughout the United States.

Q5: How long will delivery take?
A: Standard shipping takes 5–10 business days, and expedited shipping takes 2–5 business days, depending on your location.

Q6: Do you provide tracking information?
A: Yes! Once your order is shipped, you will receive a confirmation email with your tracking number.

Returns & Refunds

Q7: What is your return policy?
A: We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. Please check our Return & Refund Policy for full details.

Q8: How do I request a return or refund?
A: Contact our support team at support@trymycart.com with your order details, and we’ll guide you through the process.

Q9: How long does it take to receive a refund?
A: Refunds are typically processed within 5–10 business days after we receive your returned item.

 

Account & Support

Q10: Do I need an account to shop?
A: No, you can checkout as a guest. However, creating an account allows you to track orders and save your preferences.

Q11: How can I contact customer support?
A: You can reach us anytime at support@trymycart.com. Our team responds within 24–48 business hours.

Q12: How do I stay updated about new deals and arrivals?
A: Subscribe to our newsletter and follow us on Instagram, Facebook, and Twitter for the latest offers and updates.

 

Still Have Questions?

If your question isn’t listed here, feel free to contact us at support@trymycart.com – we’re happy to help!